Connect your Sekoia DSCR platform to any other application in your stack.
This integration allows you to connect your KMD Sekoia Digital Social Care Records (DSCR) platform to the rest of your software stack using inbound webhooks. Automate the flow of critical care information to streamline operations and ensure data consistency across your organization.
By capturing events in Sekoia—such as newly added care notes, completed tasks, or updated assessments—you can trigger automated workflows in any connected application. This eliminates manual data entry, reduces administrative overhead, and enables real-time data sharing between your care management platform and other core business systems.
Use Flows360 to sync resident profiles, care plans, incident reports, and other key data points with third-party systems for reporting, analytics, or operational coordination. Enhance your data infrastructure and build a more connected, efficient care delivery ecosystem.
Common use cases
- Automated Downstream Reporting: Trigger reports in other systems when care notes, tasks, or assessments are updated in Sekoia.
- Consolidated Resident Records: Sync new resident data from Sekoia to other platforms like CRMs or billing systems.
- Real-time Incident Alerts: When an incident is reported in Sekoia, trigger notifications in communication tools like Slack or Microsoft Teams.
- Unified Care Team Collaboration: Share documents and care plan updates from Sekoia with other systems used by the wider care team.
Sync scenarios
- Sync new residents from Sekoia to a CRM or billing system
- Log care notes created in Sekoia to a data warehouse for analysis
- Trigger alerts in communication platforms when new incidents are reported
- Update records in other systems when assessments are updated or tasks are completed
- Archive documents uploaded to Sekoia in a centralized repository
Objects supported
- Resident
- Care Plan
- Care Note
- Task
- Assessment
- Observation
- Incident
- Employee
- Organization Unit
- Shift
- Medication Administration Record
- Document
Actions
- new_care_note_added
- task_completed
- assessment_updated
- new_incident_reported
- create_care_note
- create_task
- assign_care_plan
- update_resident_profile
- submit_observation
- create_incident_report
- update_task_status
- update_assessment
- new_resident_created
- new_document_uploaded
- observation_reached_threshold
- schedule_shift_task
Frequently asked questions
What data can I sync from Sekoia?
You can sync data related to Residents, Care Plans, Care Notes, Tasks, Assessments, Observations, and Incidents. The integration is triggered by events such as new care notes, completed tasks, or updated assessments.
How does the Sekoia integration work?
The integration uses inbound webhooks to receive real-time event data from your Sekoia instance. When an event occurs in Sekoia, it triggers a workflow in Flows360, which then routes the data to any connected application according to your defined logic.
Is this a two-way integration?
This is a one-way, inbound integration, meaning it primarily receives data from Sekoia. For use cases requiring data to be sent to Sekoia, please contact our solutions team to discuss your requirements.
